Firehose Fountain

IT Solutions · Consulting & Development Services

Privacy Policy

Because Firehose Fountain is a Privacy By Design company, we take great steps to make certain that our products only ask for the information that is needed. The policy that appears on this page applies to all our products, and we encourage you to reach out to us if you have any questions or comments.

We collect:

Once we collect it, we use it to identify you, so that we may:

Transferring your info:

Our products are worldwide. By using our products, you authorize us to transfer and store your info outside your home country, including in the United Sates, for the purposes described herein. The privacy protections and the rights of authorities to access your info in these countries may not be the same as in your home country.

We take additional measures when information is transferred from the European Economic Area (EEA). This includes having standard clauses approved by the European Commission in our contracts with parties that receive information outside the EEA. We also rely on European Commission adequacy decisions about certain countries, as applicable, for data transfers to countries outside the EEA.

Choices about your info:

The choices you make about your info should be easy to make and important to you. In our products, these settings are build into your profile section. You can, at any time:

Additionally, we support the Do Not Track setting within your web browsers. Here's a link to more information on how you can leverage Do Not Track to control and protect your personal information beyond the scope of our products.

How / When We Share Your Info

How and when we share your personal information varies from product to product. For each specific product, refer to its individual Privacy Policy (which should always be available in the top and bottom navigation - ie. the "header" and "footer"). However, we have a company-wide policy on sharing your data that applies to all of our products:

  1. By default, we don't share it. Period.
  2. Where applicable, we provide a setting in "Profile" that allows you to toggle on/off whether or not your personal info is displayed publicly (ie. to anonymous web traffic visiting our sites)
  3. 3rd-party companies that process your data on our behalf (eg. payment processing systems) must comply with all regulatory / governing bodies that oversee data privacy.
  4. Government / law enforcement agencies that request access to your data must comply with all state and federal laws, and our transparency reports will reflect these request, as well as whether or not they were approved / rejected.

How Long We Keep Your Info

We only keep your information as long as it is needed to provide functionality to fulfill the purposes described herein. When we no longer need it, we'll remove it or ensure it is depersonalized/anonymized so that it may not identify you under scrutiny.

Children's Information

Children under 13 are not allowed to use our products. If you are based in the EEA you may only use our products if you are over the age at which you can provide consent to data processing under the laws of your country, or if verifiable parental consent for your use of our products has been provided to us. If you are a parent and have learned your child is using our products in an unauthorized capacity, contact us.

Your options

Here are the options available to you, regarding any personal information we store about you. To exercise these options, contact us. If you are an EEA user, you can:

How we make changes to policy

We may make changes to this policy from time to time. If we do, we'll post changes:

Furthermore, if the changes are significant, we may provide a more prominent way to get your consent on the changes, as required by law.

Contact us

We are reachable via phone and email, both of which are kept up-to-date on the Firehose Fountain > Contact Us page.

Effective May 25, 2018